DELIVERY INFO

Please see estimated delivery timeframes below in business days (this excludes weekends and public holidays). These shipping timeframes may be subject to change if there are high order volumes.

The dates mentioned above provide a guideline, shipping timeframes may be subject to change.

You will receive your tracking details when your order has been processed and ready for collection from the courier. Please allow 1-2 business days for your tracking number to activate. (If you have received your tracking information on a Friday, it may not update until Monday when the shipment is collected from our warehouse).

**Express shipping is available on all US (Mainland) orders that does not include Liquid Matte Lipsticks.

The cost of shipping will depend on your delivery address. After entering your delivery address at check out you will be able to view the delivery options available to you and their cost.

Check here to see if your order qualifies for Free Shipping.

Free shipping will be applied on orders over 50USD* / 71USD* / 89USD* / 40GBP / 99AUD / 89CAD / 48EUR / 260AED / 299SAR / 299QAR This will be applied on the currency displayed on your order, not based on conversion.

Please note, the free shipping threshold is calculated after any discounts have been applied, and before any taxes, duties or fees are added at checkout.

This may vary during promotions and sale periods. *USD threshold may vary based on shipping address.

We currently offer expedited shipping to select US states for an additional fee. If your delivery address is eligible, you'll see this option at checkout.

You will receive an email when your order has been processed, this will include the tracking number for your order, your courier and a trackable link.
UAE orders are shipped with Quiqup, Click HERE for Quiqup tracking.

US orders are shipped with USPS or UPS. Click HERE for USPS tracking or HERE for UPS tracking

UK orders will be shipped with Yodel. Click HERE for Yodel tracking

Orders placed to Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, will be shipped with DPD. You can track your order HERE

Order placed to Albania, Armenia, Cyprus, Greenland, Iceland, Malta, Moldova, Montenegro, Norway, Switzerland will be shipped with FedEx. You can track your order HERE

All other orders are shipped with DHL. You can track DHL deliveries HERE

If you track your order immediately after receiving your email, you may receive an error message, please wait up to 24 hours and try again for your tracking details to activate online.

Fragrance is currently available for purchase in selected countries only, due to international shipping regulations (IATA guidelines) for fragrance and other hazardous materials.

We currently ship fragrance (all sizes) to the following countries:

We ship fragrance (up to 30ml) to the following countries:

We’re unable to ship fragrance to the following countries:

If you try to track your order immediately after receiving your tracking detail email you may see an error on the courier tracking page.  Please wait 12 hours and re-try, this will allow time for your tracking details to generate online.

If your tracking details do not update or stay in the same status for more than 48 hours please let us know via the CONTACT US section so we can review this for you. 

We are sorry that you haven't received your order!  

Firstly, we would recommend to check your 'Proof Of Delivery' you can access this via your tracking link used to track your order.  You can use this information to confirm where your package was delivered and who has signed for it, in the case that a friend / colleague has received the order for you.

From time to time the courier tracking may show a delivered status before it has physically been delivered, it can take up 24 hours for this to reflect accurately.

If you are still unable to locate your order please let us know via the CONTACT US section below, please include your Order Number & Tracking ID.

Unfortunately we are unable to combine your orders for delivery, if you place multiple orders they will be shipped separately, we are so sorry we are unable to assist further with this request.

To check if shipping is available in your country, simply go to the site and select your country on the country locator. If your country is an option on the dropdown list then we offer shipping in this region.

If your country is not on the list you can click HERE to see the list of our authorized retailers who may offer shipping to your region.

We can only ship to a PO Box if your delivery address is in the US. Please tick the box at checkout if your address is a PO Box (fragrance & HAZMAT items cannot be delivered to a PO Box).

Unfortunately, we cannot ship to a PO Box address if it's outside the US so please use an alternative delivery address at check out.

Yes, however we will not be held responsible for the loss or damage of any packages that are delivered to a Shop & Ship / Freight Forwarder address.

We can only offer delivery to APO addresses within the US. Orders will be delivered by USPS and delivery may take up to 14 days.  Unfortunately we cannot ship fragrance or any HAZMAT items to an APO address.

From time to time our shipping partner (DHL) may be required to provide your passport copy for customs clearance for verification purposes.

If you are requested to provide this information by DHL please submit this as soon as possible to ensure smooth and speedy delivery of your order.

If you would prefer not to provide this information please let us know so we can inform DHL to return your order to us as it will be unable to pass customs clearance.

If your order was over the free shipping threshold, the free shipping discount should have been applied at checkout, this would cover the cost of shipping your order to you. 

However, some countries may be required to pay tax & duties upon arrival which will be applied by your local customs office. Upon ordering you are unable to proceed to checkout without acknowledging the potential duties and taxes you may be faced with (tax & duties may be calculated against the order value prior to any discount or sale prices being applied).

For delivery to any of the countries listed HERE any applicable tax & duty would have been charged at checkout and you should not be subject to any additional charges. 

DHL will contact you if there are any additional tax & duty charges applied to your order. These will be collected by DHL on behalf of your local customs office before or upon delivery.

Tax and duty will be applied at checkout to the countries listed below so no additional charges should apply upon delivery.

If there are any applicable tax or duty charged applied to your order, DHL will contact you directly.  If you refuse to pay the tax & duty charges, DHL will attempt to return your order to Huda Beauty. If successful, a refund will be processed within 14 days of receipt however the cost of return shipping will be deducted from your refund amount. 

Please note some countries may not allow your order to be returned for failure to pay tax & duty, in which case a refund is not guaranteed.

For the countries listed HERE, any applicable tax & duty charges will be applied at checkout, for all other countries sales tax or duties may be collected by DHL on arrival as per the terms and conditions when placing your order. 

Your local customs office may also apply sales tax & duties against the full retail value of the complementary or discounted item.  They will review the value of the product at retail price and not view this as a 'free' or discounted item.