Do my points or tier expire?

Your points will expire 365 days after they are earned if they are not redeemed*. This means that each time you earn points, you'll have a full 365 days to use them before they expire. To make most of your rewards, we recommend redeeming your points regularly so you don't miss out.

*Please note, points earned prior to July 2025 will have a default expiry in July 2025. You'll receive an email notification with the exact expiry date to give you time to use them.

In regards to Tiers, you must continue to spend the qualifying amount (at any given 365 days) to remain in your tier. Please see below qualifying spend per tier:

- Hustla - Less than $100*

- Bombshell - $100+*

- Legend - $300+*

- Icon - $600+*

(*this amount will vary depending on your local currency)

If a purchase is refunded for any reason, the associated reward points will be deducted from your point balance.

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