We aim to process orders as soon as possible, so we only have a small timeframe wherein we can accommodate any request to update the address on your order. If your order has just been placed or you've not received your tracking details yet, please reach out to us via the Contact Us form HERE or send us an email at [email protected] with your correct address details, so we can attempt to update this on your order before it ships, however this is not guaranteed.
Please note, our response timeframes may be higher during peak periods due to the increased volume of enquiries being received, so if you receive your tracking details in the meantime, please reach out to the courier directly and provide them your correct address, so they can process the request on their end.
We've given the contact details of our couriers in different regions below
Region | Carrier | Shipped from | Contact Details |
UAE | Quiqup | UAE | Whatsapp: +971 4 549 0493 |
US | USPS | US | Click HERE |
UK | Yodel | UK | Click HERE |
Bulgaria, Belgium, Croatia, France, Italy, Romania, Spain, Sweden, Portugal, Poland | Chronopost | France | Click HERE |
Austria, Ireland, Germany, The Netherlands, Norway, Switzerland | DHL | France | Click HERE |
Rest of the World | DHL | UAE | Click HERE |